This text outlines four procedural stages of the Robodebt Scheme for handling income‑data mismatches. Initially, compliance officers manually checked discrepancies, contacted recipients and employers for proof, and updated records. Under the PAYG Manual phase, officers stopped pre‑assessing debts, while automated notification letters were sent out. The OCI phase removed pre‑investigation work, though vulnerable people could get staff support. Later, the EIC phase extended the reply deadline, and the following CUPI phase brought no new adjustments, showing a shift toward automated administration.
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